Airlines unlikely to refund ₹ 3,000 crore to passengers

Airlines Industry

Highlights :

Airlines unlikely to refund ₹ 3,000 crore to passengers
People issued credit shells may have to hold on to them longer
The government is also of the view that airlines cannot be forced to pay these returns, as they don't have funds

People who were issued credit shells against tickets cancelled for flights during and after the national lockdown may have to hold on to them longer, as cash-strapped airlines are unlikely to refund about ₹ 3,000 crore they owe to passengers.

Detailed data of refunds shared by Airlines show they have issued credit shells worth ₹3,000 crore that can be used for travel at a future date.

The government is also of the view that airlines cannot be forced to pay these returns as they don't have funds.

Some airlines may be comparatively comfortable with cash but that doesn't mean the airline has to process refunds. Airlines are struggling to pay salaries and are laying off to reduce cost and losses.

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